Link2sourcing

How It Works

HOW IT WORKS

How Link2Sourcing works

Pricing

Link2Sourcing believes that transparent pricing is necessary for a fair and efficient marketplace. We don’t allow predatory pricing – just a flat transaction fee of 30% that’s included in the offer price.

The offer price will always be net, and will consist of:

how-it-works

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How it works

Expert marketplace – find the expert you need

  1. Customers select the service provider they want from the Link2Sourcing marketplace and agree upon a price.
  2. Before starting the job, the customer pays the full price to Link2Sourcing via credit card.
  3. This money is held by Link2Sourcing until successful completion of the job, at which time the money, minus the transaction fee, is released to the expert.

Competitive bidding – let the experts come to you

  1. Customers place their request and list their requirements.
  2. Certified Procurement Experts will place an offer defining the price as well as the delivery time. Customers select their preferred offer and select the expert.
  3. Before starting the job, the customer pays the full price to Link2Sourcing via credit card.
  4. This money is held by Link2Sourcing until successful completion of the job, at which time the money, minus the transaction fee, is released to the expert.

Cancellations and disputes

In case of cancellation of the job, the refund terms are

Grace period

Within the first 24 hours – The job will not be officially started by the expert until 24hrs after payment. Within this period, the Customer can cancel without penalty and receive a full refund.

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Customer Cancellation

After the 24h grace period, the Customer will forfeit the 30% transaction fee and incur in a “cancellation fee” on the remaining balance.

The “cancellation fee” will be paid to the expert for their work already done, and will be equal to the percentage of the time The “cancellation fee” will be paid to the expert for their work already done, and will be equal to the percentage of the time has an agreed time of 30 days, and the customer cancels on Day 5, the Customer will be refunded 83% of the job fee (equal to 581 €).

1. This is calculated as follows: 1000 € – 300 € (nonrefundable transaction fee)= 700 € (job fee)

2. 83% Job fee = 581 € (refunded to customer)

3. 17% Job fee = 119 € (paid to Expert for work done)

Remaining amount after cancellation of orders will be returned to customer to the same means of initial payment

Expert Cancellation

If the Expert cancels after the 24hr grace period, they will be liable for the full value of the transaction fee.

Furthermore, the Expert may face sanctions including loss of level or banning for cancellation without cause.

In case of dispute

All disputes take place between the Customer and the Expert. Link2Sourcing will endeavour in good faith to mediate any disputes to the satisfaction of both parties, but accepts no liability if either party fails to fulfil the terms of their agreement.

In case of dispute, please contact our customer service at dispute@Link2Sourcing.com, presenting all records of the agreement and communications between both parties. Link2Sourcing will attempt to mediate a settlement through modification of terms, partial payment, or offer of replacement services. If a mediated settlement cannot be reached, Link2Sourcing will make all relevant information regarding the transaction available to both parties to pursue a legal settlement.